Frequently Asked Questions

General

What is ParkatmyHouse.com?

ParkatmyHouse.com allows property-owners (residential and commercial) to rent out their empty driveways, garages, car parks and other spare pieces of land to drivers needing somewhere to park.

Please see our About Us or How it Works pages for further information.

In which countries is ParkatmyHouse.com available ?

ParkatmyHouse.com is currently live in the UK, Ireland, Canada, the USA, Australia, New Zealand and The Netherlands.

Please contact us if you would like to see ParkatmyHouse.com in your country.

Do I have to pay to use the site?

For renters and buyers, ParkatmyHouse.com is completely free.

For owners, registering and listing your available parking space(s) on ParkatmyHouse.com is free.

A fee of 10% is payable to ParkatmyHouse.com by parking space owners only when a space is successfully rented out or a fee of 5% when a parking space is sold. We therefore do not get paid until you get paid.

For more information please review the fees section within our terms and conditions.

Please note that we have a different pricing policy for those listing their parking space for sale.

What are the insurance implications of renting out a space or using a space?

Car Insurance:
Parking your car in someone else's driveway does not affect your car insurance as long as you do not leave your vehicle at the alternative location for a period of more than six months within the same year. (i.e. the main location of the car is still at it's registered address). Please note that just like when you park at a standard commercial car park or on the main road, you leave your car at your own risk. We suggest that you contact your car insurance company the first time you use a space just to be sure that your policy covers your car.

Home Insurance :
Depending on your insurance company and on what kind of policy you have, the cover provided will differ. We recommend that you contact your home insurance provider to confirm that your policy covers you for renting out your parking space.

Park at my House.com strongly suggests that you contact your insurance company to check that you are happy with any implications which renting out your parking space may have.

Does my space have to be available all the time?

No, the space doesn't have to be available full-time. Using the availability calendar on the website, space owners should just advertise the selective times when it is. You can make your space available for any length of time between thirty minutes and one year.

Motorists and cyclists can arrange to leave their vehicle in a driveway on a one-off or regular, short-term or long-term basis

Renting a Parking Space

How do I use ParkatmyHouse.com to find a parking space?

Using the search bar at the top of the page, you can enter either an address, a zip code, a city or the name of a place (e.g. Yankee Stadium or Berkeley Bart Station).

On the search results page, you will see a list of the parking spaces that match your request on the left and a map showing the location of the spaces on the right.

If you would like to narrow down your search results (e.g. you are only interested in commercial car parks or underground car parks), click on the `Filter results` link on the search result page.

To display local amenities on the map, click on the `Show on map` link below the map.

What do I do once I have found a parking space?

Once you have found a parking space that suits your needs, you can contact the parking space owner directly using the `Contact Owner` button on the pages showing details of the parking space.

You can agree on dates, times and payment method before confirming the parking space booking.

Once you’ve agreed to rent or let out a space, simply click on the `Complete booking` button on the message center page. This will create a booking confirmation with all the agreed transaction details.

How much does it cost to rent a space?

The cost of renting a space is up to the space owner. ParkatmyHouse.com is not involved in setting a price.

The cost of a space depends on many different variables including the distance to major transport links and proximity to major attractions or high streets. It also varies according to the facilities available with the space including lighting and CCTV security, and whether it is underground or not.

How do I pay for the parking space?

You will need to agree on the preferred payment method with the parking space owner directly (cash on arrival, cheque, secure online PayPal payment etc.).

If you decide to pay the owner using PayPal, you can do so by confirming your rental (see `How do I complete/confirm the parking space rental process?`) and using the Pay button on the booking confirmation/details page.

Can I leave feedback for a user?

At the beginning of each month we will e-mail all our users who have made an enquiry about a parking space during the previous month. If these users have successfully rented a parking space then they will notify us of this and then they will be allowed to leave feedback for the user whose parking space they have used.

Renting out or selling a Parking Space

How do I go about listing my parking space on ParkatmyHouse.com?

If you have a space to let out and would like to list it on the website, click on `Let out a Space` in the main search bar at the top of the page. From there, you will be directed to our registration page where you will be asked to fill in the required details.

These will include the full address, how much you wish to charge and additional facilities that are available (CCTV, lighting, etc.). If someone is interested in renting your parking space, they will be able to book it using our unique availability calendar. Once the details of the transaction have been completed, you will receive an e-mail confirming them, at which point you can choose to accept or decline the agreement.

Please note, ParkatmyHouse.com does not take part in deciding a price or in any other part of the transaction between those listing a space and those renting a space. We only provide a means of communication between the two parties.

Once you have completed your registration, you will have access to your own administration section where you can add or edit information about your parking space and also view any messages that users have sent you regarding it.

Who can rent out a parking space?

Anyone with a driveway, garage or other piece of land that isn’t in use all the time. It may be that you don’t own a car or that your driveway has space for two cars but you only own one, or that you are away at work for most of the day and your driveway sits empty. You can rent out your space whenever you like and for whatever length of time you like, from half an hour to 24/7.

Businesses such as pubs or offices as well as homeowners can rent out their parking spaces through ParkatmyHouse.com.

How much could I earn from renting out my parking space?

This varies according to a range of factors such as where the space is located, the length of time you are renting out the space for and whether there is a high demand for parking in the area. Most people letting out their spot can expect to earn around £30 a week. However, this can rise significantly in some areas, especially near major public transport hubs or right in the city centre. Some spaces are earning over £3000 a year and parking spaces around sports venues are going for £10 a day.

When deciding how much to let out your space for, consider the demand for parking in your area. If there is a nearby car park or pay-and-display bay, you may want your price to be more competitive than the cost of either of these Have a browse on ParkatmyHouse.com to see what other Space Owners with a similar offering are asking for. You can always modify your price at a later date or discuss it when a Parker contacts you about using your space.

Is it safe to let out my parking space to someone I don’t know?

ParkatmyHouse.com does not publish the exact address of a space in the general listings. As a Space Owner, you will disclose this to a Parker at your discretion once a transaction has taken place or for viewing purposes. Once you have agreed a transaction, a parking agreement contract is available for download. This contract has been professionally drafted by our legal team.

We recommend that before the first day of rental you ask your Parker for details about the make and model of the car that will be parking in your driveway and a description of the driver and any passengers that will be showing up.

Do you provide a contract for us to sign between ourselves?

ParkatmyHouse.com provides six different types of contract as well as a branded ready to use standing order form. The documents are all accessible from your account page.

If you are unsure about the status of your available space, please contact your local council before listing your space on our site.

Can I list a resident permit holder space on ParkatmyHouse.com?

ParkatmyHouse.com provides a means by which people who have the legal right to decide how a piece of land is used, can rent it as a parking space. If your space is provided to you by the council then it is unlikely that you are legally allowed to rent this out to other people. ParkatmyHouse.com does not encourage the sale or lease of resident permits since the land concerned is council property.

If you are unsure about the status of your available space, please contact your local council before listing your space on our site.

What if I have rented out my space but need it for a one-off occasion?

It may happen. Perhaps a guest is coming to stay or you have builders in for the day and you really need your parking space. You probably don't have any legal right to demand it, but what you can do is talk to your Parker and offer to cover the cost of a local car park for the day.

Once you have completed your registration, you will have access to your own administration section where you can add or edit information about your parking space and also view any messages that users have sent you regarding it.

What are enhanced listings?

Enhanced listings allow you to rent out your parking space faster by making it stand out from the rest.

Enhancements such as Bold and Highlighted listings make your parking space visually stand out on the search results page.

The Featured enhancement makes your parking space appear above all other search results that are not featured guaranteeing that parkers will always see your available space first!

The cost for Bold, Highlighted and Features enhancements are $1.50, $2.50 and $4.95 per month respectively. You can cancel your enhanced listing at any time.

How do I pay ParkatmyHouse.com?

You can pay your outstanding invoices by clicking on the `Pay Invoice` button on the `Invoices` tab of the `My Account` page.

We currently accept secure PayPal payments only.

How do I complete/confirm the parking space rental process?

Once you've agreed to rent orrent out a space, simply click on the `Complete booking` button on the message center page? This will create a booking confirmation with all the agreed transaction details.

Do I have to pay tax on any income I receive?

In the event that property-owners collect income through renting out their driveway to a third party, they must declare that income to the Inland Revenue on their tax return.

ParkatmyHouse.com advises homeowners to seek advice regarding their personal fiscal liability.

How much does ParkatmyHouse.com charge for its services?

The fee payable to ParkatmyHouse.com for successful rentals is an ongoing 10% charge on the total amount received for each parking space. This fee is payable within fourteen days of receipt of our online invoice. An additional $0.25 administration charge is added to each invoice payment.

Our fee for successful sales is 5% of the total amount received for the parking space. Once an enquiry is made, we will assign a real estate agent to handle the transaction and take you through the entire process. This service is included in the 5% fee. This fee is payable within 7 days of receiving our invoice which will only be issued after the sale has been completed.

Admin

How do I change my e-mail address?

Once you have logged in to your account, please click on 'Change my e-mail address'. You will receive further instructions on this page.

How do I change my password?

Once you have logged in to your account, please click on 'Update Profile'. There you will see a link which will allow you to change your password. Alternatively you can click here to access this page.

I have forgotten my password

If you have forgotten or lost your password, or if your password has suddenly stopped working, please try resetting it by visiting our password retrieval page.

How do I unsubscribe from your newsletter?

Please click on the 'unsubscribe' link which can be found at the bottom of every newsletter. Please note that if you have listed your parking space or if you have requested an alert when a parking space becomes available, you will still receive notifications from us until you disable your listing.