In general, reliability is the ability of a person or system to perform and maintain its functions in routine circumstances, as well as hostile or unexpected circumstances.

As you hopefully know from reading our previous post we have recently added a new feature called `reliability ratings`.

We really recommend you check a user’s rating before contacting them as the rating we give them is usually a good indication on how likely they are to read and then action your inquiry.

Instead of showing a user’s feedback rating next to their username, we will now be showing each user’s reliability rating. The scale is from 0% to 100% with 100% indicating that this user is extremely reliable at responding to his/her messages.

You can still view a user’s feedback by clicking on their username to view their ParkatmyHouse.com feedback profile.